Email communication between centre staff and retailers can prove difficult to implement and administer. Many major retailers operate intranets and or adopt a policy of allowing only inter-company communication via email. Often centres are forced to use private email addresses in an attempt to deliver global email communication.
As smaller retailers come and go and staff turnaround can be an issue and with those that don’t then keeping email lists current and secure is still a major challenge. Sending emails to redundant addresses or worse to individuals no longer employed within the centre can have serious consequences.
Many centres have failed to square this circle and are forced to deliver site-wide communication on paper and by hand. This is obviously a poor use of staffing resources and is not only inefficient but environmentally unfriendly added to which gives no audit trail whatsoever.
The In-Centre Email app provides instant email communication from centre staff to retail units via the touchscreen keypads and the new Alert CS mobile app. Giving read receipts and the ability to reply via email directly from a tenant keypad or the mobile app.
The app can deliver rich-media content including forms and can finally make hand-delivered communication a thing of the past.
Contact us for more info or to arrange a free demo.